Services
Three kinds of work, each built for one business at a time and tested before it goes live.
AI front desk for clinics and med spas
An assistant that answers patient enquiries on WhatsApp, on your website chat and through your website contact form, at any hour, in your clinic's own words.
- Answers questions about treatments, prices, opening hours and policies from the facts you give it.
- Captures booking requests (treatment, preferred date and time, contact details) as rows in a Google Sheet your staff review. It never tells a patient an appointment is confirmed; your staff confirm availability.
- Runs a fixed safety check before any AI is used. Emergencies, pregnancy and breastfeeding questions, reactions after treatment and requests for a real person are handed to your staff with your clinic's phone and email.
- Checks every AI reply before it is sent: dates in the past, days you are closed and times outside your hours are caught and asked again.
- Writes each lead, booking request and handoff to a sheet you own, so nothing depends on a chat history.
- Works alongside your existing booking system. It does not replace it or connect to it.
Patient data stays in the clinic's own accounts. We do not keep patient data on our own systems. Instagram messages are not supported yet.
Workflow automation
The tasks your team repeats every day, turned into workflows that run on their own. Built with n8n, an automation tool, and Google Sheets, which most small teams already use.
- New enquiries from forms, email or WhatsApp sorted and written to one sheet.
- Follow-up messages and reminders sent on a schedule.
- Staff alerted when something needs a person.
- Reports filled in from the data you already collect.
Each workflow is documented, so you can see what it does and switch it off.
Custom AI agents
An AI agent built for one narrow job in your business: answering a specific kind of question, reading incoming documents, or preparing drafts for a person to approve.
- Written rules for what the agent may and may not do, agreed before the build.
- A test suite run before every release, with the results shared with you.
- A person in the loop wherever a mistake would be costly.
What we do not do
- Medical, legal or financial advice of any kind, by a person or by an AI.
- Automatic appointment confirmation, cancellation or rescheduling inside your booking system.
- Instagram direct messages, for now.